FAQ About Removal Service

Frequently Asked Questions

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  • Everything you need to know about Our Services
    Moving home is a really daunting process from the time you are looking for your new home, to offering and having your offer accepted, throughout the legal process, to exchange, completion and then moving day. Many people say it’s one of the most stressful things you will do in your life so being organised and knowing everything you can in the build-up and on the day will ease some of the pressure that naturally comes with probably spending the most amount of money you will ever spend in your lifetime. Here are some Removal Services FAQ’s which will help you when you are moving home.
  • What should I look for in a Removal Company?
    There are lots of removal companies out there and they will range from one person with a van to larger removal companies who have a fleet of vehicles of all sizes to move your belongings as well as a team of removers and removal services. We would always advise that you ask family members and friends for recommendations for removal companies and look at the companies reviews before you book them for your moving day.
  • How far ahead should I book?
    Ideally, you should confirm dates as soon as possible, as dates are often booked up well in advance.

    Mr Movers will always aim to match the dates you require,but please keep in mind that some days (particularly Fridays) are busier and more expensive than others, so it will help if you can be flexible.
  • What are Our's quality standards?
    External quality audits are carried out by Australian Standrads representatives on a regular basis, ensuring that standards are upheld and our customers always receive a high-quality service.

    Our pursuit of the highest possible quality service has led Mr Movers to develop the QUEST Quality Management Program. With our history and knowledge of the relocation industry, Crown has been able to create a system that sets the standard for quality.
  • How long will it take to move me?
    This all depends on many different factors, including the time required to load, secure and unload your belongings, what level you are on, are we using a lift solely for us or are we sharing, how far the truck is parked from the premises, weather conditions and also the distance between the premises you are moving from and to and how well you have prepared for the move. The more you do beforehand, the cheaper will be for you. The promise we give is this, we do many services apart from Removalists, if we don’t give you a quality relocation, we stand to lose you and your referrals in the other parts of our business. We have grown due to integrity and referrals.
  • Are there any other additional costs?
    Are there any other additional costs involved in the moving services?
  • Can I help the removalists?
    You may assist the removalists while moving items from your house to the truck which is permitted. However, our insurance prohibits you from entering onto the truck.
  • Can I reschedule my relocation?
    Rescheduling can be done up to 48 hours prior to the move.

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